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NICE inContact VS Re:plain

Compare NICE inContact VS Re:plain and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Re:plain logo Re:plain

The simplest live chat in the world
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Re:plain Landing page
    Landing page //
    2023-01-18

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Re:plain videos

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Category Popularity

0-100% (relative to NICE inContact and Re:plain)
Communication
100 100%
0% 0
Customer Support
95 95%
5% 5
Enterprise Communication
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Re:plain

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Re:plain Reviews

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What are some alternatives?

When comparing NICE inContact and Re:plain, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Chaport Live Chat - Chaport is a beautiful, simple live chat for websites designed as a modern messenger.✨

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HappyFox Chat - HappyFox Chat is a live chat software for the websites.