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NICE inContact VS Qfiniti

Compare NICE inContact VS Qfiniti and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Qfiniti logo Qfiniti

Contact Center Workforce
  • NICE inContact Landing page
    Landing page //
    2023-10-04
Not present

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Qfiniti videos

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OpenText Qfiniti - Asurion Success Story

Category Popularity

0-100% (relative to NICE inContact and Qfiniti)

NICE inContact

Qfiniti

Communication
97 97%
Communication
3% 3
Enterprise Communication
94 94%
Enterprise Communication
6% 6
Customer Support
94 94%
Customer Support
6% 6
Call Center Software
93 93%
Call Center Software
7% 7

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Qfiniti

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Qfiniti Reviews

We have no reviews of Qfiniti yet.
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What are some alternatives?

When comparing NICE inContact and Qfiniti, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys Engage - Contact Center Operations

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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