Software Alternatives, Accelerators & Startups

NICE inContact VS Paylocity

Compare NICE inContact VS Paylocity and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Paylocity logo Paylocity

Paylocity has revolutionized the industry and has quickly become the leading independent provider of online payroll services and HR solutions.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Paylocity Landing page
    Landing page //
    2023-07-06

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Paylocity videos

Paylocity Product FY19 Release Highlights

More videos:

  • Review - Paylocity Employee Reviews - Q3 2018
  • Review - Paylocity FY18 Year in Review

Category Popularity

0-100% (relative to NICE inContact and Paylocity)
Communication
100 100%
0% 0
HR
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

Share your experience with using NICE inContact and Paylocity. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Paylocity

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Paylocity Reviews

22 Best HR Management Software & Tools to Use in 2021
Paylocity is a web-based HR and payroll service provider intended to benefit as a human resource software for small businesses. It has a self-service feature that includes advanced reporting tools and easy incorporation with general ledger, employee’s retirement plan, and time-tracking applications.
Source: allthatsaas.com

Social recommendations and mentions

Based on our record, Paylocity seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Paylocity mentions (2)

  • Best way to get all IPs of a tool/service
    Create the FQDN entry as paylocity.com (or whatever domain they use) and confirm it is resolved to an IP by the Gate. It may take a minute to update after creation. Source: about 3 years ago
  • Best way to get all IPs of a tool/service
    HR has a payroll tool that is randomly having issues. I am almost positive it's the deep SSL inspection. I want to whitelist it but not sure if I should do the domain name paylocity.com or if I should try to get it's IPs. Source: about 3 years ago

What are some alternatives?

When comparing NICE inContact and Paylocity, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Workday - Workday is an on‑demand financial management and human capital management software solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

UltiPro - UltiPro is another HR application available to use on multiple platforms such as Android and iOS etc.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Paychex Flex - Paychex Flex is a tool that reduces the complexity and risk of running your own payroll while ensuring greater accuracy with-up-to-date tax rates and regulatory information.