Software Alternatives & Reviews

NICE inContact VS Omniscope

Compare NICE inContact VS Omniscope and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Omniscope logo Omniscope

Visokio is developer of Omniscope - Business Intelligence app for high-performance data processing, analytics and data visualisation.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Omniscope Landing page
    Landing page //
    2021-10-13

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Omniscope videos

The Best Scopes For Davinci Resolve (and a bunch of other software) Nobe OmniScope First look

More videos:

  • Review - Reference Matching with Nobe OmniScope | timeinpixels.com

Category Popularity

0-100% (relative to NICE inContact and Omniscope)
Communication
100 100%
0% 0
Development
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

Share your experience with using NICE inContact and Omniscope. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Omniscope

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Omniscope Reviews

We have no reviews of Omniscope yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and Omniscope, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

DevicePilot - DevicePilot is a universal cloud-based software service allowing you to easily locate, monitor and manage your connected devices at scale.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AnswerRocket - AnswerRocket is a search-powered analytics that makes it possible to get answers from business data by asking natural language questions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Syndigo - Syndigo is an online management platform that provides access to the world’s biggest global content database of digital information.