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NICE inContact VS Novocall

Compare NICE inContact VS Novocall and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Novocall logo Novocall

Novocall converts web visitors into sales calls in seconds.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Novocall Landing page
    Landing page //
    2023-02-20

Novocall is an international callback software to help you capture and distribute qualified sales call leads for inside sales and sales teams.

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

Novocall

Website
novocall.co
Pricing URL
Official Novocall Pricing
$ Details
paid Free Trial $39.0 / Monthly ("40 Successful Calls", "Up to 2 Call Reps", "1 Website")
Platforms
Browser
Release Date
2015 January
Edit details

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Novocall videos

+ Add

Novocall Review on AppSumo

More videos:

  • Review - Turn Your Website Into Hotline Bling With Novocall (Onboarding and Review)
  • Review - Intro to Novocall in 60 seconds

Category Popularity

0-100% (relative to NICE inContact and Novocall)

NICE inContact

Novocall

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Lead Generation
0 0%
Lead Generation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Novocall

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Novocall Reviews

We have no reviews of Novocall yet.
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What are some alternatives?

When comparing NICE inContact and Novocall, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

LiveCall - LiveCall is a callback software that enables users to talk by voice with people who are currently visiting a website in 25 seconds.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Inbound Rocket - Converts visitors into leads, subscribers & customers

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