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NICE inContact VS NobelBiz OMNI+

Compare NICE inContact VS NobelBiz OMNI+ and see what are their differences

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The platform for exceptional customer service at scale. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

NobelBiz OMNI+ logo NobelBiz OMNI+

NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • NobelBiz OMNI+ Landing page
    Landing page //
    2023-06-15

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

NobelBiz OMNI+ videos

+ Add

NobelBiz OMNI+ l Our New Remote-Work Omnichannel Solution

Category Popularity

0-100% (relative to NICE inContact and NobelBiz OMNI+)

NICE inContact

NobelBiz OMNI+

Communication
86 86%
Communication
14% 14
Enterprise Communication
100 100%
Enterprise Communication
0% 0
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and NobelBiz OMNI+

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

NobelBiz OMNI+ Reviews

We have no reviews of NobelBiz OMNI+ yet.
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What are some alternatives?

When comparing NICE inContact and NobelBiz OMNI+, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

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