Software Alternatives, Accelerators & Startups

NICE inContact VS NectarDesk

Compare NICE inContact VS NectarDesk and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

NectarDesk logo NectarDesk

Call center software in the cloud
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • NectarDesk Landing page
    Landing page //
    2023-06-19

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

NectarDesk videos

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Category Popularity

0-100% (relative to NICE inContact and NectarDesk)
Communication
91 91%
9% 9
Enterprise Communication
Call Center Software
81 81%
19% 19
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and NectarDesk

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

NectarDesk Reviews

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What are some alternatives?

When comparing NICE inContact and NectarDesk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

HoduCC - HoduCC is a FreeSWITCH based product which offers contact center softwares for call centers.