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NICE inContact VS Natterbox

Compare NICE inContact VS Natterbox and see what are their differences

Freshdesk
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Natterbox logo Natterbox

Global Phone System 100% native in Salesforce CRM
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Natterbox Landing page
    Landing page //
    2023-07-04

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Natterbox videos

+ Add

Natterbox, an expert voice solution for Salesforce

More videos:

  • Review - Natterbox Tips and Tricks
  • Review - Introducing Natterbox and Salesforce Service Cloud Voice

Category Popularity

0-100% (relative to NICE inContact and Natterbox)

NICE inContact

Natterbox

Communication
89 89%
Communication
11% 11
Enterprise Communication
85 85%
Enterprise Communication
15% 15
VoIP
0 0%
VoIP
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Natterbox

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Natterbox Reviews

We have no reviews of Natterbox yet.
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What are some alternatives?

When comparing NICE inContact and Natterbox, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Asterisk - An open source telephony switching and private branch exchange service for Linux.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Wazo.io - The UCaaS Platform Built for MSPs​

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

FreeSWITCH - FreeSWITCH is an open-source media application designed to support popular protools such as SIP and WebRTC and provides a platform to develop voice and video applications.

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