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NICE inContact VS MuleSoft Anypoint Platform

Compare NICE inContact VS MuleSoft Anypoint Platform and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

MuleSoft Anypoint Platform logo MuleSoft Anypoint Platform

Anypoint Platform is a unified, highly productive, hybrid integration platform that creates an application network of apps, data and devices with API-led connectivity.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • MuleSoft Anypoint Platform Landing page
    Landing page //
    2023-09-22

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

MuleSoft Anypoint Platform videos

+ Add

Introduction to MuleSoft Anypoint Platform

Category Popularity

0-100% (relative to NICE inContact and MuleSoft Anypoint Platform)

NICE inContact

MuleSoft Anypoint Platform

Communication
100 100%
Communication
0% 0
API Tools
0 0%
API Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Web Service Automation
0 0%
Web Service Automation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and MuleSoft Anypoint Platform

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

MuleSoft Anypoint Platform Reviews

Top 9 MuleSoft Alternatives & Competitors in 2024
Connectivity Simplified: Its ability to simplify connectivity is at the heart of the MuleSoft Anypoint Platform. Anypoint Platform provides a unified integration framework, allowing for effortless connection and communication between various endpoints. This means quicker access to critical data, reduced silos, and a more agile business environment.
Source: www.zluri.com
6 Best Mulesoft Alternatives & Competitors For Data Integration [New]
MuleSoft Anypoint Platform combines automation, integration, and API management in a single platform. This iPaaS solution offers out-of-the-box connectors, pre-built integration templates, and a drag-and-drop design environment. Utilizing an API-led approach to connectivity, it integrates different systems, applications, data warehouses, etc., both on-premise and in the...
Source: www.dckap.com

What are some alternatives?

When comparing NICE inContact and MuleSoft Anypoint Platform, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Boomi - The #1 Integration Cloud - Build Integrations anytime, anywhere with no coding required using Dell Boomi's industry leading iPaaS platform.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Postman - The Collaboration Platform for API Development

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Zapier - Connect the apps you use everyday to automate your work and be more productive. 1000+ apps and easy integrations - get started in minutes.

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