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NICE inContact VS MS SharePoint

Compare NICE inContact VS MS SharePoint and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

MS SharePoint logo MS SharePoint

Share, organize, and discover information with Microsoft SharePoint. Learn about SharePoint Online, OneDrive for Business, and Apps for SharePoint
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • MS SharePoint Landing page
    Landing page //
    2021-09-21

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

MS SharePoint videos

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MS SharePoint Review

Category Popularity

0-100% (relative to NICE inContact and MS SharePoint)

NICE inContact

MS SharePoint

Communication
71 71%
Communication
29% 29
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and MS SharePoint

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

MS SharePoint Reviews

The Best 21 Sharepoint Alternatives in 2019
Sharepoint is a widely used tool mainly due to it being the first on the scene. Companies use it to from sharing documents to managing projects. It was one of the first of its kind at the time of its creation. However, many changes in the playing field mean it may not be your best option anymore…so enter a list of Sharepoint alternatives.
Source: www.workzone.com
5 Actual Sharepoint Alternatives in 2019: Not every collaborative app is a Sharepoint Alternative
Sharepoint might have project management features, but no team uses Sharepoint primarily for projects. If you want a nimble and modern project or work management solution, Sharepoint is definitely not for you. Both Monday and Asana fall into the same category as Trello.
Source: www.hyperoffice.com
7 SharePoint Alternatives that Actually Get the Job Done
As SharePoint consultant Jason Masterman says, “Customers are [implementing SharePoint] because they own it. It’s not that they’re doing research and choosing [SharePoint]. They’re doing it because they own it.” In a 2013 survey, only 6% of respondents reported completing a successful SharePoint project. In 2015, that number was up—but just to a mere 11%.
Source: www.process.st
6 of the Best Free Microsoft Sharepoint Alternatives
This product started out as Kerio Workspace, an imitation of Microsoft SharePoint, and then became Samepage, a full-blown cloud collaboration suite that reaches far beyond what other SharePoint imitators could have achieved.
Source: www.maketecheasier.com
7 SharePoint Alternatives for Every Business Function
While SharePoint is more of a Jack-of-all-Features, these SharePoint alternatives focus on just a handful. As a given, these tools are more cost-effective and easier to use.
Source: tallyfy.com

What are some alternatives?

When comparing NICE inContact and MS SharePoint, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Confluence - Confluence is content collaboration software that changes how modern teams work

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Slack - A messaging app for teams who see through the Earth!

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Yammer - Yammer is a leading enterprise social network used by more than 200,000 companies worldwide, including 85% of the Fortune 500, to get work done smarter and faster. Sign Up Today.

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