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NICE inContact VS Micro Focus GroupWise

Compare NICE inContact VS Micro Focus GroupWise and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Micro Focus GroupWise logo Micro Focus GroupWise

GroupWise collaboration software is a premier collaboration tool for large enterprises.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Micro Focus GroupWise Landing page
    Landing page //
    2023-04-28

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Micro Focus GroupWise videos

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Category Popularity

0-100% (relative to NICE inContact and Micro Focus GroupWise)
Communication
100 100%
0% 0
Project Management
0 0%
100% 100
Enterprise Communication
84 84%
16% 16
No Code
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Micro Focus GroupWise

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Micro Focus GroupWise Reviews

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What are some alternatives?

When comparing NICE inContact and Micro Focus GroupWise, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Airtable - Airtable works like a spreadsheet but gives you the power of a database to organize anything. Sign up for free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Creativity 365 - Cross-device content creation suite

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.