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NICE inContact VS Metric.live

Compare NICE inContact VS Metric.live and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Metric.live logo Metric.live

Real-time and advanced periodic alerts for Google Analytics.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Metric.live Landing page
    Landing page //
    2021-10-15

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Metric.live videos

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Category Popularity

0-100% (relative to NICE inContact and Metric.live)

NICE inContact

Metric.live

Communication
100 100%
Communication
0% 0
Analytics
0 0%
Analytics
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Google Analytics
0 0%
Google Analytics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Metric.live

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Metric.live Reviews

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What are some alternatives?

When comparing NICE inContact and Metric.live, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Statsbot - Connect your database, let Statsbot generate data relationships from your database automatically, and get your first insights in a matter of minutes.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Google Analytics by SumoMe - The easiest way to see your Google Analytics

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Datadeck - Spreadsheets visualized In two clicks

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