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NICE inContact VS Melrose Labs SMSC Simulator

Compare NICE inContact VS Melrose Labs SMSC Simulator and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Melrose Labs SMSC Simulator logo Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Melrose Labs SMSC Simulator Landing page
    Landing page //
    2023-08-07

Melrose Labs operates SMSC simulators (aka SMPP server simulators) and Dedicated SMSC Simulators for use in the development and testing of SMS text messaging capabilities within applications. They simulate SMSCs (short message service centres) and SMPP SMS gateways, and simulate SMS message delivery. SMPP v3.3, SMPP v3.4 and SMPP v5 using TLS and non-TLS connections are supported.

Applications send SMS messages to mobiles by submitting messages to the SMSC Simulator service using SMPP. The SMSC simulators simulate the delivery of the messages, including the generation of delivery receipts back to the application. SMS messages from mobile numbers can also be submitted and delivered to the SMS application (see Simulate Inbound SMS to your Application).

The SMSC simulators enable you to send SMS messages from your application without messages being delivered to real mobile phones and therefore without any SMS delivery costs. Stress testing of your application can also be performed to show how your application behaves under load and various other scenarios tested before live operation and without affecting production SMSCs. The SMSC simulators can handle high rates of SMS and a large number of simultaneous connections from your application.

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Melrose Labs SMSC Simulator videos

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Category Popularity

0-100% (relative to NICE inContact and Melrose Labs SMSC Simulator)

NICE inContact

Melrose Labs SMSC Simulator

Communication
78 78%
Communication
22% 22
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Messaging
0 0%
Messaging
100% 100
Customer Support
100 100%
Customer Support
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Melrose Labs SMSC Simulator

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Melrose Labs SMSC Simulator Reviews

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What are some alternatives?

When comparing NICE inContact and Melrose Labs SMSC Simulator, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

HotTelecom - Our company offers virtual phone numbers, toll-free numbers, PBX, SMS numbers and numbers for a registration more than 100 countries. Buy Now!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Restcomm - Next generation cloud communication platform that allows for the easy building of voice, video, and messaging applications.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Clockwork SMS - Clockwork is an Easy Text Message API. An SMS API for Developers. Build powerful apps and include SMS. Signup is free, Try it now.

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