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NICE inContact VS Mantis Bug Tracker

Compare NICE inContact VS Mantis Bug Tracker and see what are their differences

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  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Mantis Bug Tracker logo Mantis Bug Tracker

Mantis Bug Tracker is a free and open source, web-based bug tracking system.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Mantis Bug Tracker Landing page
    Landing page //
    2021-10-16

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Mantis Bug Tracker videos

+ Add

Mantis Bug Tracker Tutorial

More videos:

  • Tutorial - Mantis Bug Tracker Tutorial YouTube
  • Demo - Mantis Bug Tracker Demo

Category Popularity

0-100% (relative to NICE inContact and Mantis Bug Tracker)

NICE inContact

Mantis Bug Tracker

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using NICE inContact and Mantis Bug Tracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Mantis Bug Tracker

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Mantis Bug Tracker Reviews

Top 17 Best Bug Tracking Tools: an overview 19 Jun 2017
Mantis Bug Tracker (BT) is an open source issue tracker that has been around for quite some time now. It is a very easy-to-use tool that comes in the form of a web application but also has a mobile version. Implemented in PHP, the installation process is very simple. To demo their software, you can check out their own internal bug tracker. Website: www.mantisbt.org
Source: mopinion.com

Social recommendations and mentions

Based on our record, Mantis Bug Tracker seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Mantis Bug Tracker mentions (3)

  • Alternative to Peppermint ticketing? (Simple and free)
    I use https://mantisbt.org/ Mantis, no need of Docker. Source: over 1 year ago
  • Bug Tracker - Shared Hosting
    Perhaps Mantis Bug Tracker? Admittedly I've never installed/used it myself, but looks to be built using PHP so might work on shared hosting. Source: almost 2 years ago
  • Free ticketing tool
    We use MantisBT at work. Simple, just a trouble ticket tracker, no bells and whistles, which is exactly what we wanted (along with a REST API I was able to integrate it into the app so that users don't even have to open the site). Source: over 2 years ago

What are some alternatives?

When comparing NICE inContact and Mantis Bug Tracker, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Redmine - Flexible project management web application

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

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