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NICE inContact VS Landbot

Compare NICE inContact VS Landbot and see what are their differences

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The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Landbot logo Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Landbot Landing page
    Landing page //
    2023-03-03

Landbot is a user-friendly no-code solution for creation of conversational apps which are a natural evolution of chatbots. Conversational apps combine benefits of an interactive conversational interface with rich UI elements while automating advanced data workflows like business applications. Hence, they address business needs on both the communication and process automation level. In a nutshell, with or without NLP, Landbot helps you optimize every stage of the customer journey from lead generation to customer support on the web, WhatsApp or Messenger - without coding.

NICE inContact

Website
niceincontact.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Landbot

Website
landbot.io
Pricing URL
Official Landbot Pricing
$ Details
freemium €30.0 / Monthly
Release Date
2017 April
Startup details
Country
Spain
State
Catalonia
City
Barcelona
Founder(s)
Antoni Espinosa
Employees
10 - 19
Edit details

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Landbot videos

+ Add

Landbot for eCommerce - Creating Conversational Sales

More videos:

  • Review - Landbot Chatbot Review and Backend
  • Tutorial - How To Use Conditional Logic In Landbot (To Make a Wise Chatbot)
  • Demo - Landbot 3.0 - Be Part of the Conversational Apps Revolution

Category Popularity

0-100% (relative to NICE inContact and Landbot)

NICE inContact

Landbot

Communication
100 100%
Communication
0% 0
Chatbots
0 0%
Chatbots
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using NICE inContact and Landbot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Landbot

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Landbot Reviews

10 best Manychat alternatives in 2024 (free & paid)
Landbot is a chatbot platform that helps to turn a landing page into a conversational experience. Users can build a web chat solution or automate WhatsApp communication using a chatbot builder or templates. Also, Landbot offers data synchronization to other applications or using Webhooks and APIs.
Source: chatfuel.com
10 Best ManyChat Alternatives for Bot Building in 2024
With its ready-made bot templates for various scenarios — lead generation, product launches, event registrations, or job applications, — you can simplify any process and eliminate the need to create a bot from scratch. Landbot makes sure that it does not only gather customer data but also delivers real-time personalization to enhance your customer experience.
Source: sendpulse.com
33+ Best No Code Tools you will love 😍
Why Landbot is super cool and worth trying (if you haven't already); - A large suite of features that will get any marketer or founder excited (even developers). Many more features that weren't included in the description above. - A great solution for providing new engaging experiences for users (there's good reason why companies like Uber are using the platform).- Good...
Source: www.dansiepen.io
25 No-Code Apps and Tools to help build your next Startup
Landbot is the chatbot builder of the future. You can create chatbots that know your business like a pro with these easy to use no code software. Landbot is a great addition to your customer support team!
Source: www.ishir.com

What are some alternatives?

When comparing NICE inContact and Landbot, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ManyChat - ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

ChatBot - Easy to use chatbot platform for business

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Chatfuel - Chatfuel is the best bot platform for creating an AI chatbot on Facebook.

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