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NICE inContact VS Instadesk

Compare NICE inContact VS Instadesk and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Instadesk logo Instadesk

Construct a "human-machine collaboration" intelligent platform to help enterprises upgrade their intelligence.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Instadesk
    Image date //
    2024-01-19
  • Instadesk
    Image date //
    2024-01-19
  • Instadesk
    Image date //
    2024-01-19

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Instadesk videos

+ Add

Instadesk Overview

More videos:

  • Review - Instadesk for Mac
  • Review - Review: InstaDesk for Mac

Category Popularity

0-100% (relative to NICE inContact and Instadesk)

NICE inContact

Instadesk

Communication
100 100%
Communication
0% 0
Call Center Software
81 81%
Call Center Software
19% 19
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Customer Support
91 91%
Customer Support
9% 9

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Instadesk

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Instadesk Reviews

We have no reviews of Instadesk yet.
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What are some alternatives?

When comparing NICE inContact and Instadesk, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Avaya Voice Portal - Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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