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NICE inContact VS InGenius Connector Enterprise

Compare NICE inContact VS InGenius Connector Enterprise and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

InGenius Connector Enterprise logo InGenius Connector Enterprise

InGenius is a computer telephony integration (CTI) innovator that integrates existing telephone systems into leading CRMs.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • InGenius Connector Enterprise Landing page
    Landing page //
    2022-12-18

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

InGenius Connector Enterprise videos

No InGenius Connector Enterprise videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and InGenius Connector Enterprise)

NICE inContact

InGenius Connector Enterprise

Communication
97 97%
Communication
3% 3
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Phone System
0 0%
Phone System
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and InGenius Connector Enterprise

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

InGenius Connector Enterprise Reviews

We have no reviews of InGenius Connector Enterprise yet.
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What are some alternatives?

When comparing NICE inContact and InGenius Connector Enterprise, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

KOOKOO - All in one solution for calls, IVR, live chat, customer management & more.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

AVOXI - AVOXI to deliver amazing call quality & an exceptional customer service experience.

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