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NICE inContact VS Five Stars

Compare NICE inContact VS Five Stars and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Five Stars logo Five Stars

Discover millions of rewards from thousands of local businesses.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Five Stars Landing page
    Landing page //
    2021-10-27

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Five Stars videos

Five stars Loyalty System Review for Restaurants | REAL ENTREPRENEUR REVIEW

More videos:

Category Popularity

0-100% (relative to NICE inContact and Five Stars)
Communication
100 100%
0% 0
Loyalty Marketing
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Marketing Platform
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Five Stars

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Five Stars Reviews

16 Best Customer Loyalty Software of 2024: Compared
Local businesses have long struggled to compete with massive conglomerates like Walmart and Target. However, Five Stars has placed a focus on helping these smaller competitors thrive with a powerful marketing program that allows you to create a unique rewards program, build and manage a customer database, and automate customer connections.
Source: thecxlead.com
Increase Retention and Repeat Sales with an Online Loyalty Program
Five Stars is a program that has some nice features, including a free Customer Touchscreen so you can sign customers up for your program without a hassle. The software works on computers and mobile devices. It also offers options to send emails and text messages to people in the program. The software makes it easy to track customer purchases and buying behavior so you can...

What are some alternatives?

When comparing NICE inContact and Five Stars, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Preferred Patron - Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Annex Cloud - Reward customers for completing traditional actions such as purchasing, as well as for taking...

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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