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NICE inContact VS Fishoal

Compare NICE inContact VS Fishoal and see what are their differences

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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Fishoal logo Fishoal

Fishoal is the next-generation Q&A platform that helps anyone who needs help to find validated answers by connecting people to certified experts that can help.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Fishoal Landing page
    Landing page //
    2022-11-19

Fishoal is the next-generation Q&A platform that helps anyone who needs help to find validated answers by connecting people to certified experts that can help. People come to Fishoal to ask about anything, join a discussion about a topic, or find personalized solutions. People are free to share their knowledge, especially when they are an expert in some field, any field. Fishoal is the place for you to meet others who have similar interests, and even connect with others who have different interests and knowledge.

NICE inContact features and specs

No features have been listed yet.

Fishoal features and specs

  • Live Chat & In-App-Messaging: yes

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Fishoal videos

No Fishoal videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and Fishoal)

NICE inContact

Fishoal

Communication
100 100%
Communication
0% 0
Web App
0 0%
Web App
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Android
0 0%
Android
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Fishoal

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Fishoal Reviews

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What are some alternatives?

When comparing NICE inContact and Fishoal, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Questionwave - The easiest way to take questions from your audience.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

YAM - Video Q&A platform where you can get paid to ask or answer questions.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Whale - Video Q&A with influencers and experts 🐳

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