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NICE inContact VS CSS Impact

Compare NICE inContact VS CSS Impact and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

CSS Impact logo CSS Impact

Industry leaders in Financial Systems for Credit Granting, Billing, Payments, Receivables, Contacts, Collections, Legal, Compliance & Revenue Management.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • CSS Impact Landing page
    Landing page //
    2023-09-18

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

CSS Impact videos

No CSS Impact videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and CSS Impact)

NICE inContact

CSS Impact

Communication
100 100%
Communication
0% 0
Debt Collection
0 0%
Debt Collection
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Photos & Graphics
0 0%
Photos & Graphics
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and CSS Impact

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

CSS Impact Reviews

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What are some alternatives?

When comparing NICE inContact and CSS Impact, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Debtrak - Debtrak is an international, multi-lingual, multi-currency Debt Collection Software System designed to cater for the entire debt lifecycle from the point of invoice generation through to settlement.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

TrioSoft Quantum - Quantum, a full featured debt collection agency software suite, Quantum has been designed with the debt collector's needs in mind.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MY DSO MANAGER - My DSO Manager offers a powerful set of features to speed up the recovery of your company's receivables and involve your teams.

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