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NICE inContact VS Connex

Compare NICE inContact VS Connex and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Connex logo Connex

Connex offers web and audio conferencing solutions.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Connex Landing page
    Landing page //
    2019-12-03

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Connex videos

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Connex Swift Book Review | Tech Land Media

More videos:

  • Review - Why I regret buying the "Connex" Laptop || Laptop Review #SouthAfricanyoutuber #Technology #Connex
  • Review - Connex Swift Book Pro FULL REVIEW

Category Popularity

0-100% (relative to NICE inContact and Connex)

NICE inContact

Connex

Communication
100 100%
Communication
0% 0
Tool
0 0%
Tool
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Accounting
0 0%
Accounting
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Connex

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Connex Reviews

We have no reviews of Connex yet.
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What are some alternatives?

When comparing NICE inContact and Connex, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Working Papers - Working Papers is flexible project management software solution.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Quicken - Stay in control of your monthly cash flows, budgets, and expenditures. Quicken provides a navigable interface where you can organize your debit, credit, and savings, and build good habits accordingly.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Hostcomm Cloud Contact Centre - Cloud contact centre includes inbound, outbound, video, remote visual assistance, PCI DSS Level 1 payments, Call Analytics, IVR, AI virtual assistance.

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