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NICE inContact VS Chatter

Compare NICE inContact VS Chatter and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Chatter logo Chatter

Chatter is an all in one free enterprise social collaboration and networking tool that allows users to collaborate securely at work to share files, established networks, and status updates.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Chatter Landing page
    Landing page //
    2023-07-12

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Chatter videos

+ Add

Review of Chatter (by Ethan Kross)

More videos:

  • Tutorial - Chatter | The Voice in Our Head, Why It Matters, and How to Harness It | Ethan Kross
  • Review - Chatter: The Voice Inside Our Head – an Interview with Ethan Kross #273

Category Popularity

0-100% (relative to NICE inContact and Chatter)

NICE inContact

Chatter

Communication
86 86%
Communication
14% 14
Music Player
0 0%
Music Player
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Chatter

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Chatter Reviews

We have no reviews of Chatter yet.
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What are some alternatives?

When comparing NICE inContact and Chatter, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Slack - A messaging app for teams who see through the Earth!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Cirrus Insight - Respond to Customers Faster and Update Salesforce from Your Inbox with Cirrus Insight. Start your free 14-Day trial today! No Credit Card Required.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Microsoft Teams - Microsoft Teams provides the enterprise-level security, compliance and management features you expect from Office 365, including broad support for compliance standards, and eDiscovery and legal hold for channels, chats, and files.

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