Software Alternatives, Accelerators & Startups
Register | Login

NICE inContact VS Call Center Designer

Compare NICE inContact VS Call Center Designer and see what are their differences

monday.com
The most intuitive platform to manage projects and teamwork featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Call Center Designer logo Call Center Designer

Call Center Designer is a staffing, prediction, modeling, and analysis software tool for the inbound call center.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Call Center Designer Landing page
    Landing page //
    2022-12-22

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Call Center Designer videos

No Call Center Designer videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to NICE inContact and Call Center Designer)

NICE inContact

Call Center Designer

Communication
96 96%
Communication
4% 4
Project Management
0 0%
Project Management
100% 100
Enterprise Communication
97 97%
Enterprise Communication
3% 3
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using NICE inContact and Call Center Designer. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Call Center Designer

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Call Center Designer Reviews

We have no reviews of Call Center Designer yet.
Be the first one to post

What are some alternatives?

When comparing NICE inContact and Call Center Designer, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Beekeeper - The #1 All-in-One communication & productivity platform used for reaching and connecting every individual in an organization.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WorkFusion - WorkFusion is a platform for automating the sourcing and structuring of data by pairing machine learning with online human intelligence.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

MobiWork MWS - Mobiwork MWS is a complete field service solution that features GPS tracking, billing and invoicing, inventory management, work order management, electronic forms, scheduling and dispatch etc.

Loading...