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NICE inContact VS C2Perform

Compare NICE inContact VS C2Perform and see what are their differences

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The platform for exceptional customer service at scale. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

C2Perform logo C2Perform

C2Perform is a comprehensive performance management suite for contact centers and customer support and sales operations. This is our awesome home page.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • C2Perform Landing page
    Landing page //
    2023-04-22

NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

C2Perform videos

No C2Perform videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to NICE inContact and C2Perform)

NICE inContact

C2Perform

Communication
95 95%
Communication
5% 5
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Call Center Software
92 92%
Call Center Software
8% 8
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and C2Perform

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

C2Perform Reviews

Best Call Center Software: The Complete List (2020 Update)
EducationFolder is a multi-functional business tool that helps with training, coaching, quality assurance, rewards, and recognition, task management, employee management, and, of course, communications. If you are looking for a tool that is even more than a communication tool, EducationFolder is a good place to start.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing NICE inContact and C2Perform, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NFON - Cloud-based VoIP business telephone systems

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ClarityTel - Business VoIP phone service customized for your business. Save up to 60% on phone service costs with ClarityTel - clear and simple.

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