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NICE inContact VS AppDynamics

Compare NICE inContact VS AppDynamics and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

AppDynamics logo AppDynamics

Get real-time insight from your apps using Application Performance Management—how they’re being used, how they’re performing, where they need help.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • AppDynamics Landing page
    Landing page //
    2023-10-10

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

AppDynamics videos

+ Add

AppDynamics Acquired for $3.7 Billion | Crunch Report

More videos:

  • Review - AppDynamics CEO Talks Cisco Acquisition | Crunch Report
  • Review - Glassdoor Client Testimonial: AppDynamics

Category Popularity

0-100% (relative to NICE inContact and AppDynamics)

NICE inContact

AppDynamics

Communication
100 100%
Communication
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Log Management
0 0%
Log Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and AppDynamics

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

AppDynamics Reviews

Top 10 Grafana Alternatives in 2024
AppDynamics is an APM tool that enables users to monitor application performance, pinpoint root causes for performance issues, get complete visibility into application ecosystems, extract real-time data insights, and automatically optimize the application environment.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
AppDynamics is an enterprise Application Performance Management (APM) solution known for its comprehensive monitoring capabilities. It provides in-depth visibility into application performance and user experiences, offering code-level diagnostics, transaction tracing, and real-time insights.
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
visibility into the health and performance of their applications. As an excellent alternative to Grafana, AppDynamics is particularly renowned for its end-user monitoring (EUM) capabilities, ensuring users are well-informed about end-user errors, issues, crashes, and page-loading details. This enables businesses to tap into valuable insights, swiftly and effortlessly...
Source: sematext.com
10 Best Website Monitoring Services and Tools of 2022
AppDynamics is another website availability monitoring software that helps you detect anomalies and helps you run your business smoothly. The software allows you to track the visual revenue paths with the help of tracked customer or application experience in order to fix the ongoing website issues. Moreover, the tool allows you to monitor every click, swipe, and tap in order...
Source: www.hostingseekers.com
8 Dynatrace Alternatives to Consider in 2021
Cisco’s APM, AppDynamics, is a proactive performance monitoring platform that ensures success for its users, primarily businesses. They focus on observability of the software and application. AppDynamics uses AI-powered insights and focuses on visibility to support application improvement and business performance for their applications.
Source: scoutapm.com

What are some alternatives?

When comparing NICE inContact and AppDynamics, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

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