Software Alternatives, Accelerators & Startups

NICE inContact VS Analytics-Toolkit

Compare NICE inContact VS Analytics-Toolkit and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Analytics-Toolkit logo Analytics-Toolkit

Analytics-Toolkit is one of the best software service specially designed for website analytics.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Analytics-Toolkit Landing page
    Landing page //
    2021-11-30

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Analytics-Toolkit videos

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Category Popularity

0-100% (relative to NICE inContact and Analytics-Toolkit)
Communication
100 100%
0% 0
A/B Testing
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
Data Dashboard
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Analytics-Toolkit

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Analytics-Toolkit Reviews

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What are some alternatives?

When comparing NICE inContact and Analytics-Toolkit, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

ReportServer - In Reporting Services, URLs are used to access the Report Server Web service and the web portal. Before you can use either application, you must configure at least one URL each for the Web service and the web portal.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CloudHub - CloudHub is a PaaS (Platform-as-a-Service) component of Anypoint platform that gives users a fully-managed, multi-tenanted, secure and highly available cloud-platform dedicated for integration and APIs.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

icCube - icCube is a complete business intelligence software build to perform advanced analysis and to embed dashboards in your own application.