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NICE inContact VS Agile CRM

Compare NICE inContact VS Agile CRM and see what are their differences

Pipedrive
Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
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NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Agile CRM logo Agile CRM

Agile CRM (Customer relationship management) features modern CRM with marketing automation, social suite & web analytics, allowing small businesses to sell and market like the Fortune 500.
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Agile CRM Landing page
    Landing page //
    2022-04-13

NICE inContact videos

+ Add

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Agile CRM videos

+ Add

Agile CRM vs. HubSpot

More videos:

  • Review - Agile CRM review, What's the best CRM?
  • Review - Agile CRM Product Overview

Category Popularity

0-100% (relative to NICE inContact and Agile CRM)

NICE inContact

Agile CRM

Communication
100 100%
Communication
0% 0
CRM
0 0%
CRM
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Sales
0 0%
Sales
100% 100

User comments

Share your experience with using NICE inContact and Agile CRM. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Agile CRM

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

Agile CRM Reviews

Top 21 Salesforce’s Competitors and Alternatives
Agile CRM provides sales and marketing automation. It offers robust features for managing the entire customer lifecycle. Unlike Salesforce, Agile CRM is designed with SMBs in mind. The company has around 300 employees and more than 20,000 customers.
Source: bstrategyhub.com
Best Call Center Software: The Complete List (2020 Update)
Agile CRM is an all-in-one CRM software with telephony as one of its features. One-click calling, call scripts and voicemail automation is possible in addition to all the necessary CRM features that it already has.
Source: biz30.timedoctor.com
Agile CRM as an ActiveCampaign Alternative
As an ActiveCampaign alternative, Agile CRM proves strongest with its integrated sales, marketing, and service capabilities.
Source: www.agilecrm.com

Social recommendations and mentions

Based on our record, Agile CRM seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NICE inContact mentions (0)

We have not tracked any mentions of NICE inContact yet. Tracking of NICE inContact recommendations started around Mar 2021.

Agile CRM mentions (1)

  • 11 Reasons for Why you Need to Invest in Customer Engagement Platform
    Agile CRM software is a cloud-based customer relationship management software. The application software is designed to handle customer relationship services for small and medium enterprises. Tools such as;. Source: almost 2 years ago

What are some alternatives?

When comparing NICE inContact and Agile CRM, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

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