Software Alternatives, Accelerators & Startups

NICE inContact VS Abstract

Compare NICE inContact VS Abstract and see what are their differences

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.

Abstract logo Abstract

A secure, version-controlled hub for your design files
  • NICE inContact Landing page
    Landing page //
    2023-10-04
  • Abstract Landing page
    Landing page //
    2022-04-11

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Abstract videos

Adventure Time Review: S9E10 - Abstract

More videos:

  • Review - Abstract Part 3 | Reviews, Collections, and Merging
  • Review - ABSTRACT REASONING TESTS Questions, Tips and Tricks!

Category Popularity

0-100% (relative to NICE inContact and Abstract)
Communication
100 100%
0% 0
Design Tools
0 0%
100% 100
Enterprise Communication
100 100%
0% 0
UI
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NICE inContact and Abstract

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

Abstract Reviews

Top 10 Free Adobe XD Alternatives in 2021
Abstract focuses heavily on the collaborative aspects of the design process with features like always-updated links, on-the-go documentation, version control, artboard merging, and so on. It allows different designs to be compared and finalized, then merged into the master file, with a full virtual paper trail of who made what changes and when. The benefit is that it offers...

What are some alternatives?

When comparing NICE inContact and Abstract, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zeplin - Collaboration app for UI designers & frontend developers

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Mightytext - Send & Receive SMS Text Messages from your computer. Sync'd with your Android #

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

ActiveWords - Auto correct on steroids