Software Alternatives & Reviews

NICE inContact CXone VS Melrose Labs SMSC Simulator

Compare NICE inContact CXone VS Melrose Labs SMSC Simulator and see what are their differences

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Melrose Labs SMSC Simulator logo Melrose Labs SMSC Simulator

SMPP SMSC simulator to test SMS messaging applications.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Melrose Labs SMSC Simulator Landing page
    Landing page //
    2023-08-07

Melrose Labs operates SMSC simulators (aka SMPP server simulators) and Dedicated SMSC Simulators for use in the development and testing of SMS text messaging capabilities within applications. They simulate SMSCs (short message service centres) and SMPP SMS gateways, and simulate SMS message delivery. SMPP v3.3, SMPP v3.4 and SMPP v5 using TLS and non-TLS connections are supported.

Applications send SMS messages to mobiles by submitting messages to the SMSC Simulator service using SMPP. The SMSC simulators simulate the delivery of the messages, including the generation of delivery receipts back to the application. SMS messages from mobile numbers can also be submitted and delivered to the SMS application (see Simulate Inbound SMS to your Application).

The SMSC simulators enable you to send SMS messages from your application without messages being delivered to real mobile phones and therefore without any SMS delivery costs. Stress testing of your application can also be performed to show how your application behaves under load and various other scenarios tested before live operation and without affecting production SMSCs. The SMSC simulators can handle high rates of SMS and a large number of simultaneous connections from your application.

NICE inContact CXone videos

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

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Category Popularity

0-100% (relative to NICE inContact CXone and Melrose Labs SMSC Simulator)
Communication
35 35%
65% 65
Employee Scheduling
100 100%
0% 0
Messaging
0 0%
100% 100
Customer Support
100 100%
0% 0

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What are some alternatives?

When comparing NICE inContact CXone and Melrose Labs SMSC Simulator, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

HotTelecom - Our company offers virtual phone numbers, toll-free numbers, PBX, SMS numbers and numbers for a registration more than 100 countries. Buy Now!

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

Restcomm - Next generation cloud communication platform that allows for the easy building of voice, video, and messaging applications.

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

Clockwork SMS - Clockwork is an Easy Text Message API. An SMS API for Developers. Build powerful apps and include SMS. Signup is free, Try it now.