Software Alternatives & Reviews

NICE inContact CXone VS Callmama

Compare NICE inContact CXone VS Callmama and see what are their differences

NICE inContact CXone logo NICE inContact CXone

CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.

Callmama logo Callmama

Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.
  • NICE inContact CXone Landing page
    Landing page //
    2023-09-26
  • Callmama Callmama : Landing Page
    Callmama : Landing Page //
    2024-02-03

CallMAMA, a groundbreaking mobile application that redefines international calling. With its extraordinary features, CallMAMA allows seamless VoIP calling from any country, effortless SMS receiving and sending, and offers virtual phone numbers from an extensive list of over 150 diverse nations. Experience unmatched outbound calling rates to over 250 countries and leverage CallMAMA's exceptional verification services. Explore a multitude of additional features, making CallMAMA the ultimate choice for global communication. Stay connected like never before with CallMAMA's cutting-edge technology and unmatched convenience.

NICE inContact CXone features and specs

No features have been listed yet.

Callmama features and specs

  • Call Recording: Yes
  • Call Forwarding: Yes

NICE inContact CXone videos

NICE inContact CXone for IT Leaders

More videos:

  • Review - NICE inContact CXone Quality Management Pro Improves the Customer Experience

Callmama videos

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Category Popularity

0-100% (relative to NICE inContact CXone and Callmama)
Communication
39 39%
61% 61
Employee Scheduling
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Customer Support
100 100%
0% 0

Questions and Answers

As answered by people managing NICE inContact CXone and Callmama.

What makes your product unique?

Callmama's answer:

The breadth of international scope across products/features, identity verification, integrated unified app experience, and competitive global calling price points differentiate Callmama as a unique all-in-one modern communications facilitator across borders.

  1. Breadth of International Coverage: Callmama allows calling to over 250 countries, SMS capabilities with over 150 countries, and virtual phone numbers from over 150 countries. This vast international reach across hundreds of countries worldwide is rare and distinctive.

  2. Advanced Verification Services: You specifically highlighted that they offer "exceptional verification services" - this suggests they have robust identity/document verification, facilitating seamless cross-border use. This can be a big advantage.

  3. Cutting-Edge Unified Communications: By combining VoIP calling, SMS messaging, virtual phone numbers, and more in one app it provides a unified hub for global communication and connectivity. Integrating all these tools sets them apart.

  4. Outstanding Rates for International Outbound Calls: You mentioned they enable "unmatched outbound calling rates to over 250 countries" - pricing advantage is always a differentiator.

Why should a person choose your product over its competitors?

Callmama's answer:

Here are the key reasons to choose Callmama

  • Best rates for international calls
  • Widest coverage of over 250 countries
  • Smoother signup with robust verification
  • All communication services in one app
  • Cutting-edge and innovative technology

The affordable pricing, extensive country reach, frictionless onboarding, unified communications hub, and leading technical capabilities make Callmama a top choice over alternatives for seamless global calling and messaging.

How would you describe your primary audience?

Callmama's answer:

Our primary audience is globetrotters and jet-setters who need an affordable and easy way to stay connected with contacts worldwide. Whether for travel, living abroad, or just keeping in touch back home, Callmama enables seamless calling and messaging across over 150 countries.

What's the story behind your product?

Callmama's answer:

Callmama was founded on the belief that staying connected with friends and family around the world should be simple and affordable. We realized that traditional international calling rates were much too expensive for many people to call their loved ones abroad frequently. So we built Callmama from the ground up to provide the lowest-cost calling rates to over 150 countries worldwide.

Whether you need to chat with a friend studying overseas, wish your grandmother a happy birthday in another country, or check-in with offshore business clients, Callmama strives to make those long-distance conversations easy and economical. We utilize state-of-the-art VoIP technology to enable clear calls at only a fraction of standard pricing. This helps remove the worry and barriers of astronomical phone bills from keeping people connected across any border.

At Callmama, bringing people together through inexpensive, seamless global communication is at the core of our mission. Our diverse users now rely on Callmama as an indispensable tool for nurturing those invaluable relationships with family, friends, colleagues, and clients abroad. Staying in touch should never be a luxury - that's why we're proud to facilitate affordable worldwide connections for all through Callmama's innovative capabilities.

User comments

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What are some alternatives?

When comparing NICE inContact CXone and Callmama, you can also consider the following products

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.

Avaya - Avaya is a leading communication platform that provides the complete portfolio of software and services for multi-touch contact center and unfiled communications offered on premises in the cloud or a hybrid.

CallHippo - Easy to use Phone System with World-Class Support

Verint Workforce Optimization - Manage your workforce and drive performance so you can make better decisions, increase productivity and improve CX via staffing and performance solutions.

KrispCall - Virtual cloud phone system for business