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Nextiva VS Freshservice

Compare Nextiva VS Freshservice and see what are their differences

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Nextiva logo Nextiva

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Nextiva Landing page
    Landing page //
    2023-03-13
  • Freshservice Landing page
    Landing page //
    2023-06-09

Nextiva videos

+ Add

Nextiva VOIP Phone System Review 2020

More videos:

  • Review - What is Nextiva? (Hint: The ONLY Business Software You Need in 2019)
  • Review - Getting Started with Nextiva Business Communication Suite

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to Nextiva and Freshservice)

Nextiva

Freshservice

Communication
100 100%
Communication
0% 0
Project Management
0 0%
Project Management
100% 100
VoIP
100 100%
VoIP
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nextiva and Freshservice

Nextiva Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Nextiva is an easy-to-use solution that helps you connect with more callers in less time and with fewer agents. With Nextiva, you get features like IVR, automatic call routing, and call queuing.
Source: blog.hubspot.com
Top 10 VoIP providers in 2022
Nextiva is a VoIP provider that offers a simple yet robust phone system for businesses. Nextiva’s business call management system contains features including unlimited calling, texting, faxing, call queuing, fast conference calling, and more. The company offers a full unified communications solution that includes audio, video, text, mobile apps and web collaboration. Nextiva...
Source: voip.review
Nextiva vs RingCentral Comparison
Nextiva provides one of the most comprehensive virtual phone systems on the market, which goes far beyond call handling. Sure, Nextiva allows you to transfer, hold, mute, and forward calls seamlessly, but that’s not where it shines the most. Nextiva offers conference calls with an unlimited number of participants, limitless virtual business SMS messaging, a built-in CRM...
Source: virtual-phone-systems.bestreviews.net
7 Best Cloud PBX Solution for Small to Medium Business
The crown jewel behind Nextiva’s success has been its continuous work on the NextOS platform. NextOS encapsulates all aspects of communication associated with a business environment. Specifically, Nextiva is dedicated to bringing together the team and client communications in one singular dashboard. This, in turn, provides a seamless digital call center experience.
Source: geekflare.com
10 Best Business VoIP Phone Services for Small Businesses (2020)
Nextiva has a VOIP service that enables you to do free domestic calling, call routing, transfer voicemails to emails, and more. Their VOIP service is advanced yet beginner-friendly and easy to use. Other than that, the primary perk of using Nextiva is that it’ll provide you with a registered toll-free number which means your users can connect with you for free. It also...
Source: www.isitwp.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nextiva mentions (0)

We have not tracked any mentions of Nextiva yet. Tracking of Nextiva recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing Nextiva and Freshservice, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Redmine - Flexible project management web application

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Basecamp - A simple and elegant project management system.

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