Software Alternatives, Accelerators & Startups

NextCloud Talk VS Aircall

Compare NextCloud Talk VS Aircall and see what are their differences

NextCloud Talk logo NextCloud Talk

Screensharing, online meetings & web conferencing without data leaks.

Aircall logo Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs
  • NextCloud Talk Landing page
    Landing page //
    2023-10-09
  • Aircall Landing page
    Landing page //
    2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Aircall

Website
aircall.io
$ Details
-
Release Date
2014 January
Startup details
Country
France
City
Paris
Founder(s)
Jonathan Anguelov
Employees
250 - 499

NextCloud Talk videos

Nextcloud Talk and Text

More videos:

  • Review - Introduction to Nextcloud Talk

Aircall videos

Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

More videos:

  • Review - Aircall empowers sales and support teams worldwide with a phone system powered by Twilio
  • Review - Aircall: Making Customer Support as Easy as Blowing Bubbles

Category Popularity

0-100% (relative to NextCloud Talk and Aircall)
Communication
6 6%
94% 94
Group Chat & Notifications
Enterprise Communication
0 0%
100% 100
Messaging
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NextCloud Talk and Aircall

NextCloud Talk Reviews

We have no reviews of NextCloud Talk yet.
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Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.
The Top 9 Aircall Alternatives: How Do They Compare?
Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.
Source: www.dialpad.com
10 Best Call Center Software (December 2022)
Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...
Source: www.forbes.com
7 Best Cloud PBX Solution for Small to Medium Business
And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.
Source: geekflare.com

Social recommendations and mentions

Based on our record, NextCloud Talk should be more popular than Aircall. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NextCloud Talk mentions (12)

  • Slack AI Training with Customer Data
    Personally, I rather liked self-hosted versions of these: Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Out of those, Mattermost was the easiest to setup (just need PostgreSQL and a web server, in addition to the main container), however not being able to easily permanently delete instead of just archiving workspaces was awkward. Nextcloud... - Source: Hacker News / about 1 month ago
  • Discord to Start Showing Ads for Gamers to Boost Revenue
    > Tell me another platform that is free, has realtime chat, voice and video, has stable service, allows sharing images and other media, with good ownership management... And is open source. Mattermost: https://mattermost.com/ Rocket.Chat: https://www.rocket.chat/ Nextcloud Talk: https://nextcloud.com/talk/ Self hosting and some assembly required. I've run all of them on cheap VPSes to explore a Slack/Discord... - Source: Hacker News / 3 months ago
  • How to copy a file between devices?
    To add to this, it's reasonably easy to run, and has many different plugins, from a calendar and contacts list, to an online document editor (like Google Docs, except it can be pretty slow and/or resource intensive: https://nextcloud.com/office/), to a simple clone of Slack (https://nextcloud.com/talk/), a mail client (https://apps.nextcloud.com/apps/mail) and other things. That said, I've had updates (across... - Source: Hacker News / 4 months ago
  • Ask HN: Does a framework exist for “open-source SaaS”?
    > The calendar app is very functional and allows booking of appointments based on availability similar to Calendly. This is one of many apps within its large and expanding suite. Another noteworthy one is Talk: https://nextcloud.com/talk/ It's not quite as good as something like a self-hosted instance of Mattermost or even Rocket.Chat, but honestly if you already have Nextcloud, then it's pretty cool to be able to... - Source: Hacker News / 11 months ago
  • Ask HN: How might HN build a social network together?
    Literally [nextcloud's talk](https://nextcloud.com/talk/) and keep your advertising out of my contact list. - Source: Hacker News / over 1 year ago
View more

Aircall mentions (3)

  • Cheap and cheerful parallel dialer?
    Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: almost 1 year ago
  • Google Voice or second phone?
    We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
  • Your best BDR tools
    Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

What are some alternatives?

When comparing NextCloud Talk and Aircall, you can also consider the following products

Element.io - Secure messaging app with strong end-to-end encryption, advanced group chat privacy settings, secure video calls for teams, encrypted communication using Matrix open network. Riot.im is now Element.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Mattermost - Mattermost is an open source alternative to Slack.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Jitsi - Open-source video calling and chat platform.

CloudTalk - Work locally, grow globally