Software Alternatives, Accelerators & Startups

Nextcloud Hub VS ManageEngine SupportCenter Plus

Compare Nextcloud Hub VS ManageEngine SupportCenter Plus and see what are their differences

Nextcloud Hub logo Nextcloud Hub

On-premises, enterprise collaboration solution for documents, emails, calendars and more.

ManageEngine SupportCenter Plus logo ManageEngine SupportCenter Plus

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
  • Nextcloud Hub Landing page
    Landing page //
    2023-08-20
  • ManageEngine SupportCenter Plus Landing page
    Landing page //
    2023-05-09

ManageEngine SupportCenter Plus

$ Details
paid Free Trial $995.0 / Annually (10 technicians)
Platforms
Windows Linux Browser Android iOS

Nextcloud Hub features and specs

No features have been listed yet.

ManageEngine SupportCenter Plus features and specs

  • Multi-channel support: Enable multiple channels of communication for requesters to raise requests.
  • Request tracking & automation: Automates the process of creating, organizing, tracking requests into a seamless process.
  • Portal: Lets each division of your organization define their product or service specific configuration and work as independent units.
  • Account and contact management: Manage all your accounts and contacts with a multi-tenant architecture, and the ability to configure account-specific automations, SLAs, knowledge base, reports and much more. Deliver personalized service to all your customers.
  • Time tracking and billing: Track the time spent for all customers at one place. Use filters to drill down the time entries.
  • Reports, dashboards and KPIs: Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
  • Live Chat: Enable real-time ticket management by collaboration and interaction between support reps and end users through the in-product live chat, and provide exceptional customer support.
  • Field service management : Provide quicker on-site services with the help of Zoho/Google Maps. Say goodbye to the challenges in managing support rep availability, and prevent unnecessary or cancelled trips to the field.

Nextcloud Hub videos

Nextcloud Hub Competes With Office 365 And Google Docs

More videos:

  • Review - Nextcloud Hub introduction
  • Review - Nextcloud Hub Overview

ManageEngine SupportCenter Plus videos

No ManageEngine SupportCenter Plus videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Nextcloud Hub and ManageEngine SupportCenter Plus)
Project Management
100 100%
0% 0
Help Desk
0 0%
100% 100
Communication
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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What are some alternatives?

When comparing Nextcloud Hub and ManageEngine SupportCenter Plus, you can also consider the following products

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Helpy.io - Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Livetiles - Intranet solution for small to large businesses

Ask Avenue - Ask Avenue is a two-way communication medium between potential homebuyers/sellers and realtors.