Next9.ai is an advanced centralized dashboard solution built to optimize and streamline your engineering team's on-call workflows. By eliminating time-consuming data gathering and manual reporting, Next9.ai empowers your team to resolve incidents with greater speed and efficiency. Designed with simplicity and effectiveness in mind, Next9.ai provides a suite of powerful features that allow engineers to stay focused on critical issues while minimizing the overhead of administrative tasks. From tracking incidents and resolutions to streamlining handoffs between shifts, Next9.ai helps your team collaborate seamlessly and make faster, more informed decisions.

Key Features:

• Incident Annotation: With Next9.ai, engineers can easily tag noisy PagerDuty incidents, add resolution notes, and track follow-up actions. This ensures that communication remains clear and consistent across shifts, helping the team stay aligned and reducing confusion during handovers. By having all necessary context at your fingertips, engineers can quickly pick up where others left off and resolve incidents more efficiently.

• Intelligent Alerts & Resolutions: Next9.ai automatically surfaces similar alerts and historical resolutions, allowing engineers to quickly triage new incidents based on prior experiences. By providing access to past incident resolutions and relevant patterns, this feature significantly reduces time to resolution and allows your team to leverage past knowledge for faster, more accurate troubleshooting.

• Streamlined Handoffs: Say goodbye to manual handoff reports. With Next9.ai's shift-by-shift on-call summary, you can automatically organize incidents by severity, annotations, or status, ensuring that handovers are smooth and thorough. This helps reduce the risk of important information slipping through the cracks and ensures that incoming engineers have all the context they need to handle incidents swiftly.

IsDown is a powerful vendor monitoring platform that centralizes the status of thousands of cloud services into one easy-to-use dashboard. It helps teams stay ahead of service outages by aggregating official status updates from over 3,200 SaaS and cloud providers.

Key Features: • Unified Monitoring: Keep track of all your critical vendors in a single place. • Real-Time Alerts: Receive instant notifications via Slack, Email, or other integrations when a service experiences issues. • Customizable Notifications: Filter alerts by service components and severity to focus on what matters most. • Historical Data: Access historical uptime and incident reports to assess vendor reliability over time. • Seamless Integrations: Connect with tools like Slack, Microsoft Teams, PagerDuty, and Datadog to streamline your workflow.

Ideal for teams relying on multiple external services, IsDown ensures you’re always informed about vendor performance, allowing you to respond proactively to disruptions.