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Next IT VS GoDesk

Compare Next IT VS GoDesk and see what are their differences

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Next IT logo Next IT

Next IT is a virtual assistant that help companies deliver the perfect online customer experience.

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • Next IT Landing page
    Landing page //
    2021-09-30
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

Next IT

Website
nextit.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

Next IT features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Category Popularity

0-100% (relative to Next IT and GoDesk)

Next IT

GoDesk

Customer Support
14 14%
Customer Support
86% 86
CRM
100 100%
CRM
0% 0
Education
0 0%
Education
100% 100
Live Chat
100 100%
Live Chat
0% 0

User comments

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What are some alternatives?

When comparing Next IT and GoDesk, you can also consider the following products

Zendesk Answer Bot - Chatbots

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Aivo - Skyrocket your Customer Service and Sales KPIs with a Chatbot powered by Artificial Intelligence. Give time back to people.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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