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New Velocity VS NICE inContact

Compare New Velocity VS NICE inContact and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

New Velocity logo New Velocity

New Velocity offers solutions for complete sales training.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • New Velocity Landing page
    Landing page //
    2021-09-25
  • NICE inContact Landing page
    Landing page //
    2023-10-04

New Velocity videos

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NICE inContact videos

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NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to New Velocity and NICE inContact)

New Velocity

NICE inContact

Sales Training
100 100%
Sales Training
0% 0
Communication
0 0%
Communication
100% 100
CRM
100 100%
CRM
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare New Velocity and NICE inContact

New Velocity Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing New Velocity and NICE inContact, you can also consider the following products

CommercialTribe - CommercialTribe is the standard SaaS platform for onboarding, developing, and coaching sellers and their managers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Gong - Gong uses AI to analyze spoken conversations from audio sources and web conferencing platforms such as Cisco WebEx, GoTo Meeting and Zoom.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Allego - Allego’s sales learning platform boosts sales performance by harnessing the power of mobile video to transform enablement and training.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

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