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NetXMS VS Freshservice

Compare NetXMS VS Freshservice and see what are their differences

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NetXMS logo NetXMS

NetXMS is an enterprise grade multi-platform open source network management and monitoring system.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • NetXMS Landing page
    Landing page //
    2023-08-05
  • Freshservice Landing page
    Landing page //
    2023-06-09

NetXMS videos

+ Add

NetXMS - Creating Sample Dashboard

More videos:

  • Review - Basics 4: SNMP and NetXMS Agent
  • Review - Basics 1: NetXMS Intro

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to NetXMS and Freshservice)

NetXMS

Freshservice

Monitoring Tools
21 21%
Monitoring Tools
79% 79
Project Management
0 0%
Project Management
100% 100
Network & Admin
100 100%
Network & Admin
0% 0
Log Management
100 100%
Log Management
0% 0

User comments

Share your experience with using NetXMS and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NetXMS and Freshservice

NetXMS Reviews

The Best Open Source Network Monitoring Tools in 2023
Description: NetXMS is an open source infrastructure and network monitoring and management solution. The tool features flexible event processing, reporting, and visual graphing for all layers of the IT infrastructure. For network monitoring, NetXMS offers automatic Layer 2 and 3 discovery and full SMNPv3 support. The vendor’s network monitoring solution also includes both...
Source: solutionsreview.com
10 Best Zabbix Alternatives
NetXMS is capable of auto-discovering devices in your network and collects information from them using agents. The collected information is sent back to the NetXMS servers for processing and storage. Network administrators can access collected data using desktop, web or a mobile (Android) management console. Some of the key features and capabilities include:
Source: www.comparitech.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Freshservice might be a bit more popular than NetXMS. We know about 3 links to it since March 2021 and only 3 links to NetXMS. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NetXMS mentions (3)

  • What do you use for Windows Server monitoring?
    We use NetXMS for that https://netxms.com/. You can configure literally any metric and monitor it. On the other hand, I've heard good things about PRTG. You should give it a try. Also, might give you some ideas. Source: about 1 year ago
  • Monitoring, alerting and visual graphs - What are you using?
    We are using netxms (https://netxms.com/), an open-source solution that acts as a log watcher for us. This might be also helpful https://www.starwindsoftware.com/blog/vmware-monitoring-with-sexigraph-new-release. Source: over 1 year ago
  • CheckMK vs Zabbix for monitoring
    I use Zabbix in my lab only. According to that experience, it performs well. At work, we use netxms for monitoring multiple servers: https://netxms.com/. You install the agent on the client locations. You can configure it to collect any metrics you need. Another approach is combining a few tools. Might be helpful: https://www.starwindsoftware.com/blog/you-cant-have-too-much-monitoring. Source: over 1 year ago

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing NetXMS and Freshservice, you can also consider the following products

The Dude - MikroTik is a Latvian company which was founded in 1996 to develop routers and wireless ISP systems. MikroTik now provides hardware and software for Internet connectivity in most of the countries around the world.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Pandora FMS - Pandora FMS: Opensource monitoring software

Redmine - Flexible project management web application

OpenNMS - Project home page of OpenNMS - a java based network managememnt platform developed under the Open Source model

Basecamp - A simple and elegant project management system.

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