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NetSupport Manager VS Freshservice

Compare NetSupport Manager VS Freshservice and see what are their differences

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NetSupport Manager logo NetSupport Manager

NetSupport Manager Remote Control and Remote Access software - Remotely Support any PC, Mac, ChromeOS or Linux system across LAN, WAN or internet from your Windows PC, Apple Mac, iOS or Android device

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • NetSupport Manager Landing page
    Landing page //
    2022-10-30
  • Freshservice Landing page
    Landing page //
    2023-06-09

NetSupport Manager videos

+ Add

NetSupport Manager 11 - Download, install and use | tutorial video by TechyV

More videos:

  • Review - NetSupport Manager Remote Control Software - Product Overview and Configuration options
  • Review - NetSupport Manager - Gateway Setup and Configuration

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Category Popularity

0-100% (relative to NetSupport Manager and Freshservice)

NetSupport Manager

Freshservice

Remote Desktop
100 100%
Remote Desktop
0% 0
Project Management
0 0%
Project Management
100% 100
Office & Productivity
100 100%
Office & Productivity
0% 0
Monitoring Tools
0 0%
Monitoring Tools
100% 100

User comments

Share your experience with using NetSupport Manager and Freshservice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare NetSupport Manager and Freshservice

NetSupport Manager Reviews

We have no reviews of NetSupport Manager yet.
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Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NetSupport Manager mentions (0)

We have not tracked any mentions of NetSupport Manager yet. Tracking of NetSupport Manager recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago

What are some alternatives?

When comparing NetSupport Manager and Freshservice, you can also consider the following products

TSplus Remote Desktop Software - TSplus provides fast and feature-rich Remote Desktop Software for Linux, Windows, and Mac.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Dameware Remote Everywhere - SolarWinds Dameware Remote Everywhere (DRE) is designed as an affordable and powerful cloud-based remote support tool. It doesn't just connect you to machines, it helps you solve your end users problems fast.

Redmine - Flexible project management web application

Iperius Remote - Iperius Remote is a high-performance and feature-rich remote desktop solution designed to be used for remote access, remote support, and WFH.

Basecamp - A simple and elegant project management system.

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