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NetFlow Traffic Analyzer VS ManageEngine ServiceDesk Plus

Compare NetFlow Traffic Analyzer VS ManageEngine ServiceDesk Plus and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured
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NetFlow Traffic Analyzer logo NetFlow Traffic Analyzer

SolarWinds' NetFlow Traffic Analyzer is a powerful tool for monitoring your network's bandwidth utilization.

ManageEngine ServiceDesk Plus logo ManageEngine ServiceDesk Plus

Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
  • NetFlow Traffic Analyzer Landing page
    Landing page //
    2023-10-18
  • ManageEngine ServiceDesk Plus Landing page
    Landing page //
    2023-02-06

NetFlow Traffic Analyzer features and specs

  • Comprehensive Monitoring
    NetFlow Traffic Analyzer provides detailed visibility into network traffic patterns and bandwidth usage, allowing for comprehensive monitoring of network performance.
  • Real-Time Network Insights
    It offers real-time insights into traffic sources and destinations, enabling organizations to quickly identify and address network issues.
  • Customizable Dashboards
    Users can create customizable dashboards and reports, providing flexibility in how data is visualized and analyzed.
  • Scalability
    The tool is scalable to monitor small to large enterprise networks, making it suitable for organizations of various sizes.
  • Integration Capabilities
    NetFlow Traffic Analyzer can integrate with other SolarWinds products, facilitating a unified network management solution.

Possible disadvantages of NetFlow Traffic Analyzer

  • Complex Setup
    Initial setup and configuration can be complex, especially for users not familiar with network monitoring tools.
  • Resource Intensive
    The tool can be resource-intensive, potentially requiring significant hardware and computing resources for optimal performance.
  • Learning Curve
    Some users may experience a learning curve due to the advanced features and functionalities offered by the tool.
  • Cost
    The cost of licensing and maintenance can be high, potentially limiting accessibility for smaller organizations or those with budget constraints.
  • Limited Non-NetFlow Support
    The tool primarily focuses on NetFlow data, so it may offer limited support for network protocols and data sources not related to NetFlow.

ManageEngine ServiceDesk Plus features and specs

  • Incident Management
    Reduce outages, improve agent productivity, meet SLAs, and manage the complete life cycle of IT tickets.
  • Asset Management
    Optimize asset utilization, avoid vulnerabilities, and ensure license compliance.
  • Project Management
    Create projects, manage resources, track progress, and integrate projects with requests and changes to fine-tune your overall IT service delivery.
  • Problem Management
    Analyze root causes, reduce repeat incidents, and boost your IT help desk's productivity.
  • CMDB
    Visually build relationships between CIs and analyze the business impact of any outages or change implementations.
  • Service catalog
    Showcase your available services to end users, with custom SLAs and multi-stage approvals.
  • Change management
    Streamline planning, approval, and implementation with automated workflows.
  • Enterprise service management
    Extend proven ITSM best practices to HR, finance, and other service delivery areas.
  • IT release management
    Make your releases work in tandem with your change management process.

Analysis of ManageEngine ServiceDesk Plus

Overall verdict

  • ManageEngine ServiceDesk Plus is a good choice for organizations seeking an affordable and feature-rich ITSM solution. Its scalability and customization options make it suitable for businesses of various sizes, while its reliability and ease of use make it a popular choice among IT professionals.

Why this product is good

  • ManageEngine ServiceDesk Plus is considered a robust IT service management software due to its comprehensive range of features, including incident management, change management, asset management, and a self-service portal. It provides a user-friendly interface and strong reporting capabilities, which can enhance the productivity of IT teams. Additionally, it offers integrations with other ManageEngine tools and third-party applications, making it versatile for various IT environments.

Recommended for

    This solution is recommended for medium to large enterprises with established IT service management processes in need of a comprehensive tool to manage their IT services. It is also well-suited for organizations looking to streamline their IT operations and improve service delivery without incurring the high costs associated with some other enterprise-level ITSM tools.

NetFlow Traffic Analyzer videos

+ Add

NetFlow Traffic Analyzer Overview

More videos:

  • Review - Solarwinds | NetFlow Traffic Analyzer Complete installation

ManageEngine ServiceDesk Plus videos

+ Add

ServiceDesk Plus overview demo

More videos:

  • Review - Manageengine Servicedesk Plus Mobile

Category Popularity

0-100% (relative to NetFlow Traffic Analyzer and ManageEngine ServiceDesk Plus)

NetFlow Traffic Analyzer

ManageEngine ServiceDesk Plus

Monitoring Tools
47 47%
Monitoring Tools
53% 53
Help Desk
10 10%
Help Desk
90% 90
Log Management
100 100%
Log Management
0% 0
Service Desk
0 0%
Service Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare NetFlow Traffic Analyzer and ManageEngine ServiceDesk Plus

NetFlow Traffic Analyzer Reviews

We have no reviews of NetFlow Traffic Analyzer yet.
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ManageEngine ServiceDesk Plus Reviews

10 Best RMM Software | Remote Monitoring & Management Tools 2021
ManageEngine Desktop Central MSP is a remote monitoring and management (RMM) software for managed service providers to assist them in managing their client’s desktops, servers, laptops, and mobile devices from a central location. It is suitable for small, medium, as well as large MSPs.
Source: www.softwaretestinghelp.com
8 Zendesk Alternatives to Rock Your Customer Service
ManageEngine ServiceDesk Plus is No. 1 on our list of the most popular help desk software options. It offers dashboards for projects, milestones, and tasks for all your projects. From there, the system will tell you what caused incidents so you can be proactive about preventing them.
Source: blog.capterra.com

Social recommendations and mentions

Based on our record, NetFlow Traffic Analyzer seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

NetFlow Traffic Analyzer mentions (2)

  • How do you like to be sold to?
    I just blocked solarwinds.com as even after I emailed them 3 times to say your are SPAMing me, do not send me an email again they did so. Source: about 3 years ago
  • N-able Community Update
    I think Reddit auto corrected it's just we won't auto forward @ solarwinds.com to @ n-able.com is what was meant. Source: over 3 years ago

ManageEngine ServiceDesk Plus mentions (0)

We have not tracked any mentions of ManageEngine ServiceDesk Plus yet. Tracking of ManageEngine ServiceDesk Plus recommendations started around Mar 2021.

What are some alternatives?

When comparing NetFlow Traffic Analyzer and ManageEngine ServiceDesk Plus, you can also consider the following products

Paessler PRTG - An advanced network monitoring solution to monitor network up/downtime, traffic and usage.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Spiceworks - Spiceworks bundles network monitoring, helpdesk, UPS power management, PC inventory tools, an online community, and much more for free

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

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