Neocor Fusion Ledger™ enables software publishers, hardware manufacturers, and enterprises to work more efficiently together. You can systematically track hardware, software, and other IT assets using a unique product ID and a shared ledger. Easily document, record, store, and enforce entitlements for just about any form of technology and software license models including perpetual, subscription, concurrent, node, floating, and consumption. Control costs across your enterprise, identify trends in license assignment and consumption. Manage and optimize license environments.
GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
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