Software Alternatives, Accelerators & Startups

Nagios VS Request Tracker

Compare Nagios VS Request Tracker and see what are their differences

Nagios logo Nagios

Complete monitoring and alerting for servers, switches, applications, and services

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system
  • Nagios Landing page
    Landing page //
    2023-10-21
  • Request Tracker Landing page
    Landing page //
    2023-07-30

Nagios videos

Stop using Nagios - Andy Sykes

More videos:

  • Review - Bernd Erk - Why favour Icinga over Nagios
  • Review - How Nagios XI Works

Request Tracker videos

Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Category Popularity

0-100% (relative to Nagios and Request Tracker)
Monitoring Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Log Management
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Nagios and Request Tracker

Nagios Reviews

The Best Cacti Monitoring Alternatives
Nagios is free for small environments with seven or fewer nodes and hosts. Its paid version starts at $1995 for the license and is priced per user. There is also a variety of free training options for Nagios available online. Both of Nagios’ paid versions include a free trial.
10 Best Linux Monitoring Tools and Software to Improve Server Performance [2022 Comparison]
Nagios Core is an open-source Linux/Unix systems monitoring and alerting tool that can be extended through custom plugins, providing flexible Linux server monitoring. It remotely executes different plugins (executables or scripts) on your Linux server using the NRPE (Nagios Remote Plugin Executor) add-on, which gives you comprehensive monitoring data, including OS metrics,...
Source: sematext.com
10 Best Zabbix Alternatives
Nagios XI on the other hand is an easy-to-use agentless commercial edition that is targeted at large networks and enterprises. It uses Nagios Core as its back-end alongside other technologies including a built-in web configuration GUI, which makes it much easier to manage than Nagios Core. If flexibility and extensibility are what you’re after in a network monitoring tool,...
10 Best Open Source Monitoring Software for IT Infrastructure
Icinga, which began as Nagios Fork in 2009, got freed from the constraints of a fork and crafted Icinga 2, which is faster, easier to configure, more comfortable to scale significantly better.
Source: geekflare.com
Top 21 Log Management Software Tools
Nagios provides a complete log management and monitoring solution which is based on its Nagios Log Server platform. With Nagios you can increase the security of all your systems, understand your network infrastructure and its events, and gain access to clear data about your network performance and how it can be stabilized. It has a powerful out of the box dashboard that...

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Nagios mentions (0)

We have not tracked any mentions of Nagios yet. Tracking of Nagios recommendations started around Mar 2021.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / 12 days ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 8 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 10 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 11 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: 12 months ago
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What are some alternatives?

When comparing Nagios and Request Tracker, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

osTicket - osTicket is a widely-used open source support ticket system.

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Prometheus - An open-source systems monitoring and alerting toolkit.

Redmine - Flexible project management web application