Software Alternatives, Accelerators & Startups

myReach.io VS HelpForShopping

Compare myReach.io VS HelpForShopping and see what are their differences

myReach.io logo myReach.io

Your second brain – a personal ChatGPT for all your documents, PDFs, notes and articles, so you can search for them the way you think.

HelpForShopping logo HelpForShopping

Improve your sales performance by helping users find the most suitable product for them
  • myReach.io Landing page
    Landing page //
    2022-06-23

myReach is a free mobile app that works like your second brain, powered by AI.

It’s a place to save your knowledge, with a personal ChatGPT like an intelligent AI-Assistant that answers all your questions.

You can save any digital data (files, websites, pictures, notes, contacts, etc) and connect them to other relevant things. This way, you can find things quickly when you need them. You don’t need to remember exact names of files, or locations of pictures - just something about their context. You can also take it one step further and ask questions about your things, through our AI-powered Chatbot called Rich.

• For instance, rather than reading through endless pages of a contract, ask Rich about it. You don’t even need to find the PDF, just open the Chat and ask away. • What if you’ve found an interesting article but it’s too long? Ask Rich to summarise it. • And if you’re travelling somewhere and a friend once sent you recommendations about the place. Get Rich to remind you what those were.

As long as it’s saved in myReach you can ask Rich anything about your things and it will answer. It’s like a ChatGPT, but for your things.

In essence, myReach is YOUR PERSONAL KNOWLEDGE HUB, POWERED BY AI AND DESIGNED FOR PRODUCTIVITY.

  • HelpForShopping Client's dashboard
    Client's dashboard //
    2024-02-24
  • HelpForShopping Chat Interface
    Chat Interface //
    2024-02-24
  • HelpForShopping Communication from HelpForShopping admins
    Communication from HelpForShopping admins //
    2024-02-24
  • HelpForShopping Human Experts management
    Human Experts management //
    2024-02-24
  • HelpForShopping Revenues Dashboard
    Revenues Dashboard //
    2024-02-24
  • HelpForShopping Client's FAQ manager
    Client's FAQ manager //
    2024-02-24
  • HelpForShopping Client's support interface
    Client's support interface //
    2024-02-24

We increase e-commerce conversion rate, average cart value and customer retention rate, improve user experience and reduce the product return rate by providing their customers the help they need to pick the right product for their needs. We currently do this in a two way:

  • Clients own agents (we provide the chat platform and tools)
  • Our own experts

Our experts are people passionate about a specific product category, who can answer the users questions through a chat widget placed directly on the client’s e-commerce website. They can register to our service on their own or we can look for them along with our clients, elevating their best customers to "brand embassadors" and trusted shop buyers for the other visitors. Shops who so wish can have thier own agents answering in the chat, exclusively or along side HelpForShopping experts.

By helping the user in his journey towards the purchase of the product, the expert can keep the purchase intent momentum high, quickly removing any obstacles that the user may find on his way, like: doubts on a specific product, difficulties understanding how the specifications of a product match with his or her needs, making comparisons among different products and so on. A well informed user can get quicker to the purchase, with higher confidence which turns into a higher conversion rate. Aiming at the best match between the user needs and the product, thus increasing user’s satisfaction when using it, it is also easier to increase the overall value of the purchase, as price is no longer the main driver or only driver in the product selection. The good fit of the product to the customer’s needs helps also reducing the product return rate. Overall, we allow e-commerce to increase its operating margin.

myReach.io

Website
myreach.io
$ Details
free
Platforms
iOS Android iPad iPhone Google Chrome Firefox Safari
Release Date
2021 December

HelpForShopping

$ Details
freemium €24.99 / Monthly (Price per agent up to 3 agents)
Platforms
WooCommerce
Release Date
2023 June

myReach.io features and specs

  • Workspaces : Separate business from your hobbies: YES
  • Relationships : Connect and simplify your search for later: YES
  • Sort & Filter : Alphabetical, by date, importance and more: YES
  • Comments : Write a comment on anything you save: YES
  • Filter with a Swipe : Swipe right to filter for its connections: YES
  • Deep Dive : See results shared by multiple nodes: YES
  • Search the Content : Inside any document or website: YES
  • Sync & Organise : Keep your notes handy on all devices: YES
  • Contacts : Friends, family, colleagues, pets: YES
  • Topics : Themes, memories, trips, objects: YES
  • Wikipedia Sync : Automatically adds descriptions to topics: YES
  • Choose a Template : Pick from ours, or create your own: YES
  • Bulk Import : Coming Soon

HelpForShopping features and specs

  • Allow your own agents can interact with potential customers through the live chat widget: Yes
  • HelpForShopping product experts available to help customers to find the ideal product for them: Yes
  • See what your visitors are looking at and decide whether to initiate the chat or wait for them to start it: Yes
  • Allow users to register to HelpForShopping and retrieve previous chats and products suggestions, re-ignite purchase intent: Yes
  • Get valuable information of users purchase intent : Yes
  • State of the art AI Assistants available when agents and experts are not online (under development): Yes

myReach.io videos

No myReach.io videos yet. You could help us improve this page by suggesting one.

+ Add video

HelpForShopping videos

HelpForShopping - Ask more to your live-chat

Category Popularity

0-100% (relative to myReach.io and HelpForShopping)
Bookmarks
100 100%
0% 0
Customer Support
0 0%
100% 100
Productivity
100 100%
0% 0
Shopping Assistant
0 0%
100% 100

Questions and Answers

As answered by people managing myReach.io and HelpForShopping.

What makes your product unique?

HelpForShopping's answer:

We compete against standard live chat systems and "experts based" chat systems like ibbu-iAdvize, which provides a similar service but has a different business model and aims mostly at large companies.

Standard live chat systems rely on e-commerce employees or bots, they rarely can serve the user as it should be. Employees are often burdened with other tasks and have poor performance when they are used “also” to reply to chats, more often than not the user is either left alone waiting to be contacted or simply directed to the product producer page to find out things on his/her own. Not AI based Bots instead are good for replying to simple questions which remind of FAQ but cannot have the ability to understand complex questions and suggest a product based on the user needs, which may be expressed in a variety of ways.

We offer a basic service as freemium for everyone to try and scale up but we also work together with our clients to find the best solution for them, in a tailored, very versatile way.

Why should a person choose your product over its competitors?

HelpForShopping's answer:

We offer a two-fold, soon three-fold service, where the clients can rely on their own agents and HelpForShopping product experts to guide their users. We have different pricing plans that can adapt well to the small shop and to the big e-commerce alike.

What's the story behind your product?

HelpForShopping's answer:

Have you ever asked to a friend a recommendation about a product to purchase, if so, you have basically tested successfully HelpForShopping service already. The main difference between shopping online and offline in terms of user experience is that when shopping online, customers are basically left alone on their own to figure out everything. What if we could blend the online and offline shopping into something more satisfying, clearer and ultimately better experience? We believe that's the key to stop fighting only over price, and increase the e-commerce margin by adding value to the shopping experience itself, not only the products on sale.

User comments

Share your experience with using myReach.io and HelpForShopping. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, myReach.io seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

myReach.io mentions (18)

  • What are the best applications that you use on your phone?
    MyReach – a second brain powered by AI. You can save all your files, websites, notes, etc. And use the AI-powered chatbot to ask questions about your things. Like a ChatGPT, but for your personal stuff. It also shows all your things and how they connect, in a 3D visualiser. Source: 8 months ago
  • myReach
    Hello everyone, has anyone tried using https://myreach.io/ for note-taking and knowledge management? I'm curious about how it stacks up against other similar tools that have integrated AI, such as Notion, Mem, and Tana. What are the pros and cons of using MyReach for saving notes and managing knowledge? Additionally, I'm wondering if it has the feature of automatically displaying related notes like Mem.ai. Any... Source: almost 1 year ago
  • AI tools apps in one place sorted by category
    Nice, but you're missing myReach in the knowledge section. Source: about 1 year ago
  • Looking for a note-taking + PKM solution for my frazzled ADHD brain.
    Have you considered myReach? I think it will solve several problems you mention. It's got a lot of features, probably best to see them here rather directly: https://myreach.io/features/. Source: about 1 year ago
  • Is Evernote objectively bad?
    I felt a bit limited and stuck with Evernote, which is why we built myReach. One of our users recently said it was "like Evernote on steroids". Maybe worth checking it out to see what you think. Source: over 1 year ago
View more

HelpForShopping mentions (0)

We have not tracked any mentions of HelpForShopping yet. Tracking of HelpForShopping recommendations started around Feb 2024.

What are some alternatives?

When comparing myReach.io and HelpForShopping, you can also consider the following products

My Mind - All your notes, bookmarks, inspiration, articles, and images in one single, private place, enhanced with artificial intelligence.

iAdvize - IAdvize is a platform that allows you to ask questions to a group of experts that will redirect you to experts in the particular field that fits your query. Read more about iAdvize.

THOUGHTS - An easy way to share your thoughts and feelings with friends

ZipChatAI - AI chatbots made easy.

LaunchList - Create waitlist with referral for your product launch

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.