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MyAlice for Shopify VS Helpy.io

Compare MyAlice for Shopify VS Helpy.io and see what are their differences

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Contents:
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  2. » Reviews
  3. » Alternatives

MyAlice for Shopify logo MyAlice for Shopify

Are you a Shopify store owner who needs the CX team to work 25 hours a day?

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • MyAlice for Shopify Landing page
    Landing page //
    2023-08-05
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Category Popularity

0-100% (relative to MyAlice for Shopify and Helpy.io)

MyAlice for Shopify

Helpy.io

Customer Support
25 25%
Customer Support
75% 75
Help Desk
18 18%
Help Desk
82% 82
eCommerce
100 100%
eCommerce
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using MyAlice for Shopify and Helpy.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

MyAlice for Shopify mentions (0)

We have not tracked any mentions of MyAlice for Shopify yet. Tracking of MyAlice for Shopify recommendations started around Jan 2022.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

What are some alternatives?

When comparing MyAlice for Shopify and Helpy.io, you can also consider the following products

Halp - Slack-first ticketing for internal helpdesk

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

ProProfs Help Desk - Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Labidesk - LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

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