Mural VS Aircall

Compare Mural VS Aircall and see what are their differences

VoIPstudio

VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured

Contents:

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» Alternatives

Mural

MURAL is a visual collaboration workspace for modern teams.

Aircall

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Landing page //
2023-05-11

Landing page //
2023-10-15

Place and take calls anywhere, instantly obtain phone numbers in over 100+ countries, and handle calls on the go with Aircall's desktop and mobile apps. Automatically and efficiently route calls according to IVR selection, agent skills, time zone, and more, including an intuitive dashboard. Track performance and receive advanced analytics on agent and team productivity. Monitor the team’s activity in real-time on the live feed and cross-reference data with an existing CRM and Helpdesk for a richer understanding of processes.

Advanced features & review / Customer Journey Mapping in Mural

Aircall videos

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Aircall - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

Category Popularity

0-100% (relative to Mural and Aircall)

Mural

Aircall

Digital Whiteboard

100 100%

Digital Whiteboard

0% 0

Communication

0 0%

Communication

100% 100

Team Collaboration

100 100%

Team Collaboration

0% 0

Enterprise Communication

0 0%

Enterprise Communication

100% 100

User comments

Share your experience with using Mural and Aircall. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Mural and Aircall

Mural Reviews

The 11 best online whiteboards

Remote teams who use MURAL for meetings (like Zapier), will love the digital version of some office staples, from timers (which you can use for focused ideation sprints) to chat boxes. It can be tough to share candid feedback in remote team meetings. That's why we love MURAL's timed voting session, where you can allot a number of votes to each collaborator. To vote, click on...

Source: zapier.com

Top 10 Digital Whiteboard Software for Team Collaboration

Mural is a great platform for design teams with geographical barriers between them. Mural wants you to stop digitizing your content, rather start your work on its digital whiteboard and bounce off ideas.

Source: blog.bit.ai

Aircall Reviews

The 19 Best Call Center Software (& Features You Need) in 2022

HubSpot's call center software has advanced automation tools and insightful reporting that helps your team consistently improve customer service. Service Hub includes a shared email inbox, live chat software, and self-service tools, all of which integrate seamlessly with Aircall for phone support. Aircall plans start at $30/user/month.

Source: blog.hubspot.com

The Top 9 Aircall Alternatives: How Do They Compare?

Aircall offers an integrated, easy-to-use, cloud-based phone solution. What that means is that whenever you’re on a call, Aircall helps you keep track of who you’re talking to, customer information, order info, and more so you can provide a seamless customer experience all in one platform.

Source: aircall.io

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad

Probably the most attractive thing about Aircall is its ease of use, which seems to be especially hard to find when it comes to contact center solutions. If you need functionality that Aircall doesn’t have, like video conferencing and built-in AI—but don’t want to compromise on that ease of use—then Dialpad is probably one of best Aircall alternatives to try out.

Source: www.dialpad.com

10 Best Call Center Software (December 2022)

Although Aircall seems affordable at $30 or $50 per user, per month (paid annually), both plans require a minimum of three users. So, you’ll have to pay at least $90 or $150 per month to use Aircall. There’s also a custom plan, but you have to contact Aircall for a quote. All plans include a single local or toll-free business phone number. Additional phone numbers cost $6...

Source: www.forbes.com

7 Best Cloud PBX Solution for Small to Medium Business

And even in this department, Aircall is extremely forthcoming with the support they provide. The current list of integrations includes more than 100 tools and platforms that modern business owners use—the likes of Zoho, Shopify, SnapCall, Pipedrive, and many others.

Source: geekflare.com

Social recommendations and mentions

Based on our record, Mural should be more popular than Aircall. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mural mentions (10)

Google Ending Support for Jamboard Devices
Https://mural.co/ Mural has a free tier. I did not used it much but was nice. - Source: Hacker News / 9 months ago
Interview in 3 hours, any tips?
How you formulate your research questions e.g. Research objective generation workshop and where you store and manage your backlog e.g. mural, miro, excel, uxbacklog. Source: 12 months ago
Escape from low maturity
Transparency of work. Whether youre using https://mural.co for collab analysis, usertesting so people can observe or something as simple as https://uxbacklog.co for a research backlog, giving visibility to the team really helps in building awareness and UR expectation but also gets UR in the pipeline / process. Source: about 1 year ago
Recommendation for mindmaps
For instance, mural.co is pretty good. However, it doesnt have the feature I described with which you can colapse knots od your mindmap. Source: over 1 year ago
What's your favourite tool for the AWS architecture diagrams for the planning (ideating) stages?
Super early on in the brainstorming stage we'd use something like mural.co for the "ideating" stage and then quickly move to lucidchart for diagrams and early architecture. Source: over 1 year ago

Aircall mentions (3)

Cheap and cheerful parallel dialer?
Hey! Here are a few Dialers off the top of my head: Toky Aircall CloudTalk Convolo I'll be adding more dialers on SalePier (click "Outbound Prospecting", and then "Dialers/SMS"), so come and check back on a regular basis. I'll shoot you a message if I find what you're looking for 😊. Source: 12 months ago
Google Voice or second phone?
We use Aircall (https://aircall.io) and have it integrated to our shared/collaboration inbox service (https://front.com). The set-up has been solid for us. Source: almost 2 years ago
Your best BDR tools
Aircall, that you can use to automate your phone calls process. Source: almost 3 years ago

What are some alternatives?

When comparing Mural and Aircall, you can also consider the following products

Miro - Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Stormboard - Stormboard empowers data-driven companies to turn their unstructured whiteboards into data-rich collaborative workspaces; enabling data-driven decisions and efficient processes — often eliminating the need for meetings entirely.

CloudTalk - Work locally, grow globally

Aircall vs RingCentral

Aircall vs Stormboard