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MS SharePoint VS Jira Service Desk

Compare MS SharePoint VS Jira Service Desk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

MS SharePoint logo MS SharePoint

Share, organize, and discover information with Microsoft SharePoint. Learn about SharePoint Online, OneDrive for Business, and Apps for SharePoint

Jira Service Desk logo Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
  • MS SharePoint Landing page
    Landing page //
    2021-09-21
  • Jira Service Desk Landing page
    Landing page //
    2023-09-13

MS SharePoint videos

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MS SharePoint Review

Jira Service Desk videos

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Introduction to Jira Service Desk

More videos:

  • Review - Jira Service Desk
  • Review - JIRA Service Desk at Spotify

Category Popularity

0-100% (relative to MS SharePoint and Jira Service Desk)

MS SharePoint

Jira Service Desk

Project Management
70 70%
Project Management
30% 30
Help Desk
0 0%
Help Desk
100% 100
Task Management
100 100%
Task Management
0% 0
Cloud Storage
100 100%
Cloud Storage
0% 0

User comments

Share your experience with using MS SharePoint and Jira Service Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare MS SharePoint and Jira Service Desk

MS SharePoint Reviews

The Best 21 Sharepoint Alternatives in 2019
Sharepoint is a widely used tool mainly due to it being the first on the scene. Companies use it to from sharing documents to managing projects. It was one of the first of its kind at the time of its creation. However, many changes in the playing field mean it may not be your best option anymore…so enter a list of Sharepoint alternatives.
Source: www.workzone.com
5 Actual Sharepoint Alternatives in 2019: Not every collaborative app is a Sharepoint Alternative
Sharepoint might have project management features, but no team uses Sharepoint primarily for projects. If you want a nimble and modern project or work management solution, Sharepoint is definitely not for you. Both Monday and Asana fall into the same category as Trello.
Source: www.hyperoffice.com
7 SharePoint Alternatives that Actually Get the Job Done
As SharePoint consultant Jason Masterman says, “Customers are [implementing SharePoint] because they own it. It’s not that they’re doing research and choosing [SharePoint]. They’re doing it because they own it.” In a 2013 survey, only 6% of respondents reported completing a successful SharePoint project. In 2015, that number was up—but just to a mere 11%.
Source: www.process.st
6 of the Best Free Microsoft Sharepoint Alternatives
This product started out as Kerio Workspace, an imitation of Microsoft SharePoint, and then became Samepage, a full-blown cloud collaboration suite that reaches far beyond what other SharePoint imitators could have achieved.
Source: www.maketecheasier.com
7 SharePoint Alternatives for Every Business Function
While SharePoint is more of a Jack-of-all-Features, these SharePoint alternatives focus on just a handful. As a given, these tools are more cost-effective and easier to use.
Source: tallyfy.com

Jira Service Desk Reviews

Top IT Management Software 2021
Jira Service Desk is an IT management system that focuses on helping growing companies move away from email as a means of asking for technical support. In fact, Jira offers a self-service portal to help your employees solve problems without involving IT whenever possible. The knowledge base brings the most relevant results to the top based on what they search for, or, if...
Source: www.itbusinessedge.com
The Best Help Desk Software in 2020
Jira Service Desk is Atlassian's contribution to the help desk software market. Since they already offer a widely-used project and issue tracking system called Jira Software, Jira Service Desk is often a natural choice for those who already use their software. Because it's designed by the same company, integration with existing Jira applications is painless. Additional...
Source: www.jitbit.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Issues can be submitted as tickets or resolved through a self-service portal. The open-source platform adapts to core helpdesk functionalities like customer portal, knowledge base, collaboration interface and performance metrics. However, if you lack an I.T. team you might want to consider the out-of-the-box JIRA Service Desk alternatives we have in the list.
Source: financesonline.com

What are some alternatives?

When comparing MS SharePoint and Jira Service Desk, you can also consider the following products

Confluence - Confluence is content collaboration software that changes how modern teams work

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Slack - A messaging app for teams who see through the Earth!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yammer - Yammer is a leading enterprise social network used by more than 200,000 companies worldwide, including 85% of the Fortune 500, to get work done smarter and faster. Sign Up Today.

SolarWinds Service Desk - An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try Solarwinds Service Desk for free!

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