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Monitis VS Salesforce Service Cloud

Compare Monitis VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Monitis logo Monitis

Monitis specializes in IT monitoring, covering server, website, app monitoring and more within an all-in-one monitoring platform.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • Monitis Landing page
    Landing page //
    2023-07-28
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

Monitis videos

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Monitis network monitoring service preview

More videos:

Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to Monitis and Salesforce Service Cloud)

Monitis

Salesforce Service Cloud

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Help Desk
0 0%
Help Desk
100% 100
Website Monitoring
100 100%
Website Monitoring
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Monitis and Salesforce Service Cloud

Monitis Reviews

Top 48+ Best Website Monitoring Software
Network & IT Systems Monitoring – Monitis. Monitor and manage your websites, servers, networks, cloud systems & applications for performance and reliability. Get your Monitis 15 day free trial now!
Source: cloudsmallbusinessservice.com
Top Site 24X7 Alternatives
Monitis is an application monitoring program that monitors your servers, websites, applications, etc.
Source: www.pfind.com
Top 15 Website Monitoring Tools
Monitis features 30+ monitoring locations around the globe to monitor your website's uptime. They offer 1 minute interval checks and 2 years of a historical archive. You can use multiple protocols such as HTTP, HTTPS, PING, DNS, TCP, UDP, ICMP, SMTP, POP3, and IMAP. You get instant failure alerts via email or SMS and detailed level reporting.
Source: www.keycdn.com
PagerDuty Alternatives
Monitis is the first cloud-based all-in-one monitoring solution. Our cutting edge dashboard will show you how your websites, servers and applications are running and alert you when things go wrong.
Source: zapier.com

Salesforce Service Cloud Reviews

The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing Monitis and Salesforce Service Cloud, you can also consider the following products

Pingdom - With website monitoring from Pingdom you will be the first to know when your website is down. No installation required. 30-day free trial.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UptimeRobot - Free Website Uptime Monitoring

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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