Freshservice might be a bit more popular than Mocha. We know about 3 links to it since March 2021 and only 3 links to Mocha. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
You may wanna have a look at Mocha Pro or PFTrack, depending on your requirements and your budget. Source: over 1 year ago
Don't pirate. If you need mesh tracking, I've had lots of success with Mocha Pro's PowerMesh. There's a free trial, and one month is only $37 USD. Source: over 2 years ago
Mocha is, at it's core, planar tracker, which means it tracks flat surfaces really well, but it's grown to become more of an "object tracker" that can track pretty much anything you want, the Pro version has a PowerMesh function similar to LockDown, powerful rotoscoping tools, and is generally considered to be incredibly useful in VFX. Here's the product page if you want to dive deeper. Pro is free for students... Source: almost 3 years ago
If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 2 years ago
FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 3 years ago
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