Software Alternatives, Accelerators & Startups

MiVoice Business VS Salesforce Service Cloud

Compare MiVoice Business VS Salesforce Service Cloud and see what are their differences

MiVoice Business logo MiVoice Business

MiVoice Business is a business communication platform that delivers voice, messaging, mobility, presence, conferencing, collaboration and applications.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • MiVoice Business Landing page
    Landing page //
    2019-11-15
  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

MiVoice Business videos

Mitel 6930 Phonesets for MiVoice Business

More videos:

  • Review - MiVoice Business Virtual

Salesforce Service Cloud videos

Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to MiVoice Business and Salesforce Service Cloud)
Chat
100 100%
0% 0
Help Desk
0 0%
100% 100
Group Messaging
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MiVoice Business and Salesforce Service Cloud

MiVoice Business Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...

What are some alternatives?

When comparing MiVoice Business and Salesforce Service Cloud, you can also consider the following products

Viber - Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Screenleap - Screenleap is a web app that lets users share their device's screen over the Internet. These screens can be a desktop computer monitor or a smartphone screen or anything else that can load a web browser. Read more about Screenleap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

MiVoice Office 250 - Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides m…

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.