Software Alternatives, Accelerators & Startups

MiVoice Business VS NICE inContact

Compare MiVoice Business VS NICE inContact and see what are their differences

MiVoice Business logo MiVoice Business

MiVoice Business is a business communication platform that delivers voice, messaging, mobility, presence, conferencing, collaboration and applications.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • MiVoice Business Landing page
    Landing page //
    2019-11-15
  • NICE inContact Landing page
    Landing page //
    2023-10-04

MiVoice Business videos

Mitel 6930 Phonesets for MiVoice Business

More videos:

  • Review - MiVoice Business Virtual

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to MiVoice Business and NICE inContact)
Chat
100 100%
0% 0
Communication
4 4%
96% 96
Group Messaging
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare MiVoice Business and NICE inContact

MiVoice Business Reviews

We have no reviews of MiVoice Business yet.
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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing MiVoice Business and NICE inContact, you can also consider the following products

Viber - Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Screenleap - Screenleap is a web app that lets users share their device's screen over the Internet. These screens can be a desktop computer monitor or a smartphone screen or anything else that can load a web browser. Read more about Screenleap.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

MiVoice Office 250 - Whether you need a communications solution that supports digital handsets that can re-use existing wiring, or one that provides your business with access to the latest in IP phones and productivity enhancing applications, or even one that provides m…

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.