Software Alternatives & Reviews

Mint Service Desk VS OTRS Business Solution

Compare Mint Service Desk VS OTRS Business Solution and see what are their differences

Mint Service Desk logo Mint Service Desk

Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset...

OTRS Business Solution logo OTRS Business Solution

The OTRS Business Solution™ helps to improve your service quality at an
  • Mint Service Desk Landing page
    Landing page //
    2023-01-28
  • OTRS Business Solution Landing page
    Landing page //
    2023-07-26

Mint Service Desk videos

What's new in Mint Service Desk 3?

More videos:

  • Review - MINT Service Desk - Features
  • Review - Mint Service Desk - Customer Portal Overview

OTRS Business Solution videos

OTRS Business Solution™ - Holistic Communication

More videos:

  • Review - Webinar OTRS Business Solution (English)
  • Review - Webinar: The OTRS Business Solution™ Makes You Mobile!

Category Popularity

0-100% (relative to Mint Service Desk and OTRS Business Solution)
Help Desk
40 40%
60% 60
Project Management
100 100%
0% 0
Customer Service
0 0%
100% 100
Task Management
100 100%
0% 0

User comments

Share your experience with using Mint Service Desk and OTRS Business Solution. For example, how are they different and which one is better?
Log in or Post with

Social recommendations and mentions

Based on our record, OTRS Business Solution seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Mint Service Desk mentions (0)

We have not tracked any mentions of Mint Service Desk yet. Tracking of Mint Service Desk recommendations started around Mar 2021.

OTRS Business Solution mentions (1)

  • Best FREE (temporary) ticketing system
    Https://otrs.com/ it works and I like it once you figure out how to properly sort emails and workflows. Source: over 1 year ago

What are some alternatives?

When comparing Mint Service Desk and OTRS Business Solution, you can also consider the following products

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Request Tracker - open-source enterprise grade issue and ticket tracking system

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

NetHelpDesk - Leading provider of help desk software and customer support software. Trusted by IT professionals and service desks for over 20 years.

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.